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Complaints About Permitted Energy Facilities

All permits issued by the Minnesota Public Utilities Commission (Commission) for large energy facilities include complaint procedures.  These procedures describe how complaints can be submitted, how they're handled, and how unresolved complaints are reviewed by the Commission.  

Complaints should be directed to the permittee (the owner/operator of the energy facility).  Complaints received by the Commission or the Department of Commerce (Department) are forwarded to the permittee for resolution.  The permittee is required to report all complaints and the steps taken to resolve the complaints to the Commission on a scheduled basis.  Unresolved complaints are reviewed by the Commission, and, if they raise substantive permit issues, are addressed by the Commission.

Members of the public who have an issue, concern, or complaint about a permitted energy facility are encouraged to review the Commission permit for the facility and associated complaint procedure.  If citizens do not know the name of an energy facility, who the permittee is, or how to contact the permittee, or if complaints have been made to a permittee but remain unresolved, citizens can contact the Department of Commerce for assistance. 

Citizens can contact the Department by phone: 1-800-657-3794, or by email: DOC.energypermitcompliance@state.mn.us.  Additionally, citizens can contact the Department and request assistance by completing the form below and pressing "submit."

Project

If you know the name of the energy facility / project, please select it from the list below.
Or, if you do not know the name of the facility, or do not see it in the list above, please describe the facility and its location:
Contact Information
First name *First name *
What is your first name? Name first - documentation Field name: NameFirst
Display name: Name first
Description: What is your first name?

Last name *Last name *
What is your last name? Name last - documentation Field name: NameLast
Display name: Name last
Description: What is your last name?

AddressAddress
What is your address? User address - documentation Field name: userAddress
Display name: User address
Description: What is your address?

City *City *
What is your city? User city - documentation Field name: userCity
Display name: User city
Description: What is your city?

StateState
What is your state? User state - documentation Field name: userState
Display name: User state
Description: What is your state?

Zip codeZip code
What is your zip code? User zip - documentation Field name: userZip
Display name: User zip
Description: What is your zip code?

CountyCounty
In which county do you live? County - documentation Field name: County
Display name: County
Description: In which county do you live?
EmailEmail
What is your email? User email - documentation Field name: userEmail
Display name: User email
Description: What is your email?

PhonePhone
What is your phone number? User phone - documentation Field name: userPhone
Display name: User phone
Description: What is your phone number?

Issue / Complaint
Issue / ComplaintIssue / Complaint
Please describe the issue, concern, or complaint that you have with this energy facility. Please provide as much detail as possible – e.g., what is happening, when, where. Please describe any steps you’ve taken to address this issue. Please list any persons, governmental units, agencies, or companies that you’ve talked to about this issue. Complaint - documentation Field name: complaint
Display name: Complaint
Description: Please describe the issue, concern, or complaint that you have with this energy facility. Please provide as much detail as possible – e.g., what is happening, when, where. Please describe any steps you’ve taken to address this issue. Please list any persons, governmental units, agencies, or companies that you’ve talked to about this issue.
Subject - documentation Field name: Subject
Display name: Subject
Description: